Services provided by big companies are usually distributed, meaning that if one service is down, it may not impact the rest of the bundle. In the end, the Xfinity customer service confirmed that the service was not available.
There is a thread on their forums where users were reporting that Comcast email was not working on iPhones and other devices. 8 Reasons Why Comcast Email not Working On iPhone Comcast Server Is Downīelieve it or not, but sometimes even big companies like Comcast can have outages. Also, verify that the Third-Party Access Security option is enabled in the Xfinity portal. Use host and port 993 for incoming mail and with port 587 for outgoing mail. In general, Comcast email does not work on iPhone because of incorrect Mail app settings. Sometimes, it stops receiving emails, and I am not always sure whether nobody cares about me or it’s a problem with the software.īelow I listed major issues with my Xfinity email on iPhone and ways to troubleshoot in case you need it. However, once in a while my internet provider gives me a hard time. I use my Comcast account as my personal email which I don’t give to everyone – only to my friends. When you sign up for Comcast (Xfinity) services, one thing you always get for free: an email account.